Learning and Development Coordinator

Waterloo Regional Police Service

With more than 1000 sworn and civilian members, the Waterloo Regional Police Service (WRPS) requires a permanent full-time Learning and Development Coordinator. The WRPS delivers exceptional police services to more than 575,000 residents. The Waterloo Region is a vital and prosperous community in Southern Ontario that offers the unique combination of a growing urban centre surrounded by four rural communities. You will work in a community proud of its diversity, and within an organization focused on its people.

As the Learning and Development Coordinator…

You Will:

• Liaise with subject-matter experts to identify any required updates to course or curriculum content and/or gather materials for course development;


• In collaboration with the Learning and Development Specialist, design and develop e-learning programs and courses that meet legislative and industry standards;


• Edit and manage current digital assets (e.g., photos, videos, audio, illustrations) to be used in the development of the Waterloo Regional Police Service (WRPS) learning and training courses;


• Design and develop new multimedia content for the WRPS e-learning and training courses; internally produce video and audio recordings or acquire content through external avenues;


• Create new vector based graphics, or sources and downloads the illustrations from a graphics website; edits the acquired graphics to follow suit to the training module being developed;


• Creates, implements, and configures e-learning modules to ensure optimal end-user functionality and compliance with the current WRPS Learning Management System;


• Delivers training programs to members, using a variety of instructional techniques and formats;


• Develops and administers course exercises and skills evaluations (e.g., quizzes) to foster a clear understanding and support the retention of information; provides feedback to participants in a constructive and positive manner; and


• Develops training evaluation methods to assess the effectiveness of training programs.

You Have:

• Comprehensive knowledge of visual design theory, normally acquired through the successful completion of a two (2) year college diploma in Graphic Design or fine arts and/or a related discipline;


• Minimum two (2) years’ of demonstrated experience with designing, developing, implementing, and testing successful and effective e-learning programs is required. An equivalent combination of education and experience may be considered;


• Relevant customer service experience is required to interact with internal members of all ranks, as well as members and external agencies;


• Comprehensive knowledge and experience using Microsoft Office programs, Adobe software applications, and multimedia software to design online courses is required;


• Previous relevant, demonstrated experience in the development, facilitation, execution, and evaluation of adult education training and development programs is preferred;


• Experience with professional audio recording hardware, professional photography and video hardware is preferred;


• Previous experience utilizing a Learning Management System is considered an asset;


• Demonstrated understanding of sourcing, editing, and creating vector based graphics;


• Artistic ability to complete drawings and illustrations;


• Analytical skills to evaluate training programs and time management skills to prioritize multiple initiatives and maintain timelines in a fast-paced environment; and

You Are:

• A strong self-starter with the ability to work under minimal supervision;


• Able to provide guidance and recommendations to others in a positive and constructive manner;


• An excellent public speaker, with the ability to effectively deliver and facilitate training programs;


• Able to reference, interpret, and apply relevant and applicable legislation/regulations, including, the Police Services Act, Adequacy Standards, relevant Employment Legislation, AODA, OHSA, Ministry Accredited Training Standards, and other Industry-Specific Standards; and


• Able to meet the testing and police security requirements for the position.

Why join WRPS? 

• Ongoing professional development


• Excellent benefits and pension


• Dynamic, exciting work environment


• Strong, supportive leadership


• Employee fitness and wellness programs


• 2022 hourly rate: $39.02/hour

If you’re interested in this position, please apply online by August 15th, 2022 at 3pm.

Please ensure you provide all supporting information from current and past employment (if applicable) to specify how you meet the requirements for this position in your online profile. You will be assessed based on the information provided in your application.

As a condition of employment all new members of the Waterloo Regional Police Service are required to provide proof of full vaccination, prior to commencing their employment, for any virus or communicable diseases arising from a declared pandemic/epidemic (e.g. Covid-19), and must do so for any vaccinations required after their first date of employment. Applicants who are not able to be fully vaccinated as a result of an accommodation requirement pursuant to the Ontario Human Rights Code, are required to disclose this to the Human Resources Advisor coordinating the hiring process, and to provide any information requested in support of an exemption request.

If you require accommodation in completing the application process, or with any portion of the application process or interview, please email the WRPS at HumanResources@wrps.on.ca.

Diversity through inclusion – we are an Equal Opportunity Employer.

We thank all applicants; however, only those selected to move forward will be contacted.